Privacy Policy

Last updated: · Effective: June 1, 2025

This Privacy Policy describes how FaucetNova ("we", "us", "our") collects, uses, and protects your personal information when you use faucetnova.com. We are committed to transparency and protecting your privacy rights.

1. Information We Collect

We collect information you provide directly to us when you register or use our services:

Account Information: Email address, username, and FaucetPay wallet address.

Usage Data: IP address, browser type, device type, pages visited, claim timestamps, and earning activity. This data is used for fraud prevention and anti-abuse protection.

Communications: If you contact us, we retain records of that correspondence.

Cookies and Tracking: We use functional cookies for session management, analytics cookies (Google Analytics) to understand site usage, and advertising cookies from our ad network partners (Coinzilla, Bitmedia) to deliver relevant crypto advertisements.

2. How We Use Your Information

We use collected information to:

  • Process your faucet claims and calculate referral commissions
  • Detect and prevent abuse, bots, multi-account fraud, and VPN/proxy abuse
  • Send transactional emails (account confirmation, payment notifications)
  • Improve the platform based on usage analytics
  • Display targeted cryptocurrency advertisements through Coinzilla and Bitmedia
  • Comply with legal obligations

We do not sell your personal data to third parties. We do not use your data for purposes beyond those listed.

3. Advertising Partners

FaucetNova displays advertisements from the following crypto ad networks:

Coinzilla (coinzilla.com) — A premium cryptocurrency advertising network. Coinzilla may use cookies and device identifiers to serve contextually relevant ads and measure ad performance. See Coinzilla's privacy policy at coinzilla.com/privacy.

Bitmedia (bitmedia.io) — A cryptocurrency-focused advertising platform. Bitmedia may collect anonymized browsing data to serve relevant ads. See Bitmedia's privacy policy at bitmedia.io/privacy.

These advertising partners operate under their own privacy policies. You may opt out of interest-based advertising through industry opt-out tools at aboutads.info or youronlinechoices.eu.

4. Data Sharing

We share your information only in the following circumstances:

  • FaucetPay: Your wallet address is shared with FaucetPay to process cryptocurrency payments.
  • Service Providers: Trusted providers who help us operate our platform (hosting, analytics, email delivery) under strict confidentiality agreements.
  • Legal Requirements: When required by law, court order, or to protect our rights and the safety of our users.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, user data may be transferred as part of that transaction.

We never sell your data to third-party marketers.

5. Data Security

We implement industry-standard security measures including:

  • SSL/TLS encryption for all data in transit
  • Encrypted storage of sensitive data at rest
  • Rate limiting and IP-based abuse detection
  • Regular security audits
  • Minimal data retention — we do not store payment keys or private wallet information

Despite these measures, no internet transmission is 100% secure. We encourage you to use strong passwords and protect your account credentials.

6. Your Rights (GDPR & CCPA)

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Correct inaccurate or incomplete data
  • Delete your account and associated data
  • Port your data in a machine-readable format
  • Object to or restrict certain processing
  • Withdraw consent for marketing communications

To exercise any of these rights, email us at privacy@faucetnova.com. We will respond within 30 days. For GDPR-related requests, we will fulfill them within the required statutory timeframe.

7. Cookies Policy

We use the following types of cookies:

  • Strictly Necessary: Session cookies required for login and security. Cannot be disabled.
  • Analytics: Google Analytics cookies to understand site usage and improve our service. You may opt out at tools.google.com/dlpage/gaoptout.
  • Advertising: Cookies placed by Coinzilla and Bitmedia for ad targeting and measurement.
  • Preferences: Cookies that remember your settings (e.g., selected cryptocurrency, theme preference).

You can manage cookies through your browser settings. Note that disabling certain cookies may affect platform functionality.

8. Data Retention

We retain your data for as long as your account is active or as needed to provide services. Specifically:

  • Account data is retained for the lifetime of your account plus 90 days after deletion
  • Log data and IP records are retained for 12 months for abuse prevention purposes
  • Financial transaction records are retained for 7 years as required by applicable financial regulations

You may request deletion of your account and associated data at any time by emailing privacy@faucetnova.com.

9. Children's Privacy

FaucetNova is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will delete such information immediately.

Users under 18 must have parental consent to use our platform, in compliance with applicable local laws.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by:

  • Posting a notice on our website
  • Sending an email to registered users
  • Updating the "Last Updated" date below

Your continued use of FaucetNova after changes take effect constitutes your acceptance of the updated policy.

11. Contact Us

For privacy-related questions, data access requests, or to exercise your rights, contact our Data Protection team:

Email: privacy@faucetnova.com
Website: faucetnova.com/contact